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Discover Rakuten Terms of Use

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Accessing and browsing on this website (the Site) is governed by the terms of use set out herein. By continuing to browse on the Site, you demonstrate your acceptance of these contractual terms of use.


The Site is operated by Rakuten Europe S.à r.l., société à responsabilité limitée, with registered office at 2, rue du Fossé, L-1536 Luxembourg, registered in the Registre de commerce et des sociétés of Luxembourg under number B-136664 (hereinafter REU), with a share capital of 495 422 750 euros. REU can be contacted by email at The Site is operated for the purposes of information only, to allow those users accessing the Site with information on the services offered in Europe by REU and other Rakuten group companies.

The Site is defined as all the web sites (including any amendments or updates) operated as part of the Discover Rakuten services offered by REU at the following addresses:



When you navigate on the Site and if you accept, REU collects and processes some data, notably:

  • the traffic source
  • the pages visited
  • the number of clicks on the pages and where
  • the bounce rate
  • the session duration
  • the country and city you are connecting from.

These navigation data are collected via cookies or other similar devices, such as « pixel tags”, globally designated as « cookies ». These cookies may be directly placed by us or placed by a partner such as Google Analytics and have the following purposes:

  • the improvement of your navigation on the Site;
  • the measurement of the audience of the Site in order to improve its performance.

Those are called « analytics » cookies. The data collected by these cookies won’t be kept for more than 14 months.

If you do not want us or our partner to collect information through the use of cookies, you can use one of these solutions:

  • Browser set up - You will be able to disable the cookies following the instructions of your browser. For example, you can permit, know, block or delete cookies installed on your computer by setting up your browser options installed on your computer.
  • Partner’s opt out links - You can also opt out from a specific partner’s cookies by clicking on the partner’s name above.


The information provided on the Site, whether general or specific, is provided on a purely indicative basis. This information is published without any guarantee as to their completeness, accuracy or currency. The information does not constitute in any manner whatsoever an inducement to contract for products or services. Users access information from other jurisdictions at their own risk. The information may be supplied by outside providers. Except in the case of wilful misrepresentation or serious misconduct, REU shall not be liable to the user of this Information for the use of such information and its direct and indirect consequences.


This Site may contain links to third party sites that are not under its control. Certain links may be offered for convenience only and the inclusion of a link in no way implies that REU agrees with the contents of the linked site. REU is not liable for the content, services, products or material offered at a site linked to that of this Site.

No link is established with the Site without REU’s prior consent. Links to REU's Site using techniques such as framing and/or deep linking are not permitted. REU is under no circumstances responsible for links made to its Site.


REU has the right to use the brand names, trade marks and logos featuring on the Site.

Any translation, adaptation, partial or full reproduction, using any procedure in any country without REU’s prior consent is prohibited.


The user accepts responsibility for any access to the Site or any use made thereof. REU will not be liable for direct or indirect losses that may arise out of the use of the Site and in connection with the interruption, stoppage or malfunctioning of the Site especially as may arise out of stoppages for maintenance purposes or in order to update REU's IT systems, technical breakdowns or network overloads, cuts in telephone communications, errors, negligence or fault on the part of Internet service suppliers or third parties or due to a virus spread on the Internet


The governing law is the law of Luxembourg.

The user is notified that only the District Courts of and in Luxembourg have jurisdiction concerning any disputes arising out of the use, interpretation and performance of information and data contained in this Site.